Something is missing or wrong in my order

If an item is missing or you received the wrong dish:

1. Check the Bag: Small items or sauces are often tucked at the bottom.

2. Report the Error: Select the order in the Activity tab and tap Support > Missing or Incorrect Item.

3. Refund/Credit: We usually issue an instant credit to your account for the value of the missing item so you can re-order or save it for later.